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John Scott Bowie
John Scott Bowie

23 Followers

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Published in

Bootcamp

·Mar 25, 2022

Simple questions with complex answers

Several years ago, I began my UX design workshops with a clip from the movie City Slickers. In the scene, Billy Crystal tries to explain to Daniel Stern how to operate his VCR. …

UX

2 min read

Simple questions with complex answers
Simple questions with complex answers
UX

2 min read


Published in

Bootcamp

·Feb 25, 2022

Activating Your UX Practice Across the Organization

In Part 1 of my new book, Navigating the Politics of UX, I discuss strategies for recruiting new allies to the UX cause. Why? Because UX practitioners tend to spend most of their time with their partners in development with only limited contact with other functional areas. But what about…

UX

2 min read

Activating Your UX Practice Across the Organization
Activating Your UX Practice Across the Organization
UX

2 min read


Published in

Bootcamp

·Feb 15, 2022

UX Design Reviews Done Right

Telling the Story of Your Design Journey is Key When you walk out of a design review, are you frustrated or inspired? If your design reviews are forums where product partners search for ways to criticize your work, you’re probably frustrated. …

UX

4 min read

UX Design Reviews Done Right
UX Design Reviews Done Right
UX

4 min read


Published in

Bootcamp

·Jan 9, 2022

The Solution to Everything (from Navigating the Politics of UX)

The Solution to Everything So often, companies measure things but they don’t manage them. Product management measures customer satisfaction and Net Promoter Scores (NPS). Support measures call resolution rates, product returns and warranty costs. Sales and Marketing measure market share, sales closure rates, and retention rates. All of these metrics are driven by the…

UX

2 min read

The Solution to Everything (from Navigating the Politics of UX)
The Solution to Everything (from Navigating the Politics of UX)
UX

2 min read


Published in

Bootcamp

·Jun 12, 2021

Motivating and demotivating creative teams with performance reviews

I’ve led (and been led by) creative teams for over 25 years. This means there have been over 25 times in my career when I seriously considered quitting my job. If you’ve led a creative team for several years, you probably know what I’m talking about. The potentially job-terminating event…

Management

3 min read

Motivating and demotivating creative teams with performance reviews
Motivating and demotivating creative teams with performance reviews
Management

3 min read


Published in

Bootcamp

·May 13, 2021

Product design’s missing link

When you design a product, you also design its user — What are we designing? The answer seems obvious. We design products and services, right? After decomposing outcomes into epics and then into features and further into stories, we design and develop a small fragment of a meaningful user requirement, pulled out of our sprint backlog. …

Product Design

3 min read

Product design’s missing link
Product design’s missing link
Product Design

3 min read


Published in

Bootcamp

·May 4, 2021

The shareholder is always right?

Your company cannot succeed unless your customers do — “The customer is always right” was the very first business maxim. It’s so old no one can remember who said it, but for decades companies from local gas stations to multinational conglomerates have placed it at the center of their mission statements. Sadly, “the customer is always right” has given…

User Experience

4 min read

The shareholder is always right?
The shareholder is always right?
User Experience

4 min read


Feb 19, 2021

The Smart People Paradox

Also available on my blog at ColoradoDesignLabs.com Companies need smart people — subject matter and technical experts — to design and build things. Smart people are required to solve the hundreds of technical challenges required to bring a product to market. …

UX

2 min read

The Smart People Paradox
The Smart People Paradox
UX

2 min read


Nov 21, 2020

Turn ’em Loose! #8

Performance I’ve led (and been led by) creative teams for over 25 years. This means there have been over 25 times in my career when I seriously considered quitting my job. If you’ve led a creative team for several years, you probably know what I’m talking about. The potentially job-terminating event…

UX

3 min read

Turn ’em Loose! #8
Turn ’em Loose! #8
UX

3 min read


Nov 21, 2020

Turn ’em Loose! #7

Failure I once had the honor of leading (and being led by) a team that consistently produced outstanding designs that delighted both our customers and the leadership of our organization — except one time. The one failure involved designing a completely new experience for a cohort of customers who were known…

UX

3 min read

Turn ’em Loose #7
Turn ’em Loose #7
UX

3 min read

John Scott Bowie

John Scott Bowie

23 Followers

Author of Navigating the Politics of UX: Strategies and Stories from 40 Years in the Trenches.

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